Privacy Policy
Last updated: January 1, 2026
1. Information We Collect
We collect information you provide directly: your name, email address, company details, and payment information. We also collect usage data automatically, including login times, features accessed, pages viewed, and browser/device information.
2. How We Use Your Information
We use your information to: provide and improve our services, process payments, communicate important updates, respond to support requests, send product announcements (with your consent), and comply with legal obligations.
3. Data Storage and Security
Your data is stored on secure, encrypted servers. We use industry-standard TLS encryption for all data in transit and AES-256 encryption for data at rest. Access to production data is strictly limited to authorized personnel.
4. Data Sharing
We do not sell, rent, or trade your personal information. We share data only with trusted service providers necessary to operate Engazeer (such as payment processors and email delivery services), and only under strict data processing agreements.
5. Cookies
We use essential session cookies for authentication and preference storage. We do not use third-party advertising or tracking cookies. You may disable cookies in your browser settings, but this may affect functionality.
6. Your Rights
You have the right to: access the personal data we hold about you, correct inaccurate data, request deletion of your data (subject to legal retention requirements), export your data in a portable format, and object to certain processing activities. Contact support@engazeer.com to exercise these rights.
7. Data Retention
We retain your account data for the duration of your subscription. After cancellation, data is retained for 30 days to allow export, then permanently deleted. Financial records are retained for 7 years as required by Saudi law.
8. International Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for any international data transfers, including standard contractual clauses where required.
9. Contact
For privacy-related inquiries, contact our data protection team at privacy@engazeer.com. We will respond within 30 days.